Privacy statement De Smaken van Griekenland V.O.F.

25 May 2018

Your privacy is of great importance to De Smaken van Griekenland V.O.F.. We therefore comply with the Privacy Act. This means that your details are safe with us and that we always use them properly. In this privacy statement, we explain everything we do at the web shop De Smaken van Griekenland with information we learn about you.

If you have any questions, or want to know exactly what we track about you, contact De Smaken van Griekenland V.O.F.

Order processing
When you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

To do this, we use your payment details, name and address, gender, e-mail address, telephone number and billing address. We need these because of the contract we enter into with you. We keep this information for six months after your order is completed and seven years thereafter (this is the legal retention obligation).

Disclosure to other companies or institutions
We only give your personal data to other companies or institutions if it is necessary for our online shop or if we are legally obliged to do so (e.g. if the police demand it in case of suspected crime).

Our online shop is hosted by Mijnwebwinkel, so we share your data with this partner.

• Data you enter while placing an order or sending a message is stored on the servers of our processor Mijnwebwinkel. Mijnwebwinkel provides a security level appropriate to the data to be processed and takes adequate measures to protect data against loss or any form of unlawful processing. For example, standard use is made of a secure SSL connection;

Data is also shared with Mollie, payment service for handling payments.

Packages are dispatched via Myparcel, Myparcel also receives the necessary data for this purpose.

Security
Personal data security is of great importance to us. To protect your privacy, we take the following measures:

• Access to personal data is protected by a username and password- We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data

Changes to this privacy statement
When our online shop changes, we naturally have to update the privacy statement as well. So always note the date above and check regularly for new versions. We will do our best to announce changes separately as well.

Access, modify and delete your data
If you have any questions or want to know what personal data we hold about you, you can always contact us. Please see the contact details below.

You have the following rights:

• get an explanation of what personal data we have and what we do with it
• access to the precise personal data we hold
• having errors corrected
• having out-of-date personal data deleted
• revocation of consent
• object to a particular use

Please ensure that you always clearly indicate who you are so that we can be sure we do not edit or delete data of the wrong person.

Filing a complaint
If you feel we are not helping you in the right way, you have the right to lodge a complaint with the regulator. This is called the Personal Data Authority.

Contact details
De Smaken van Griekenland V.O.F.
Humsterlandlaan 41
9727 DC GRONINGEN
info@desmakenvangriekenland.nl
0505259636