Contact

Do you need advice or have a question about a product?

Call Ilias:

Have a question about the progress of your order?

Call Nikos:

Pick-up address De Smaken van Griekenland

Contact us

FAQ

Shipping

We ship to the Netherlands, Belgium and Germany.

We ship all orders on the same day provided you have ordered before 08:00. Otherwise, we will ship your order the day after we receive it. If we send the parcel, it will be with you the next day. Your order will only be packed if we send it on the same day, so that refrigerated and frozen products are never out of cold storage longer than necessary. We do not ship parcels on Saturdays and Sundays

  • Netherlands €5.99 shipping costs (free from €150 order value)
  • Belgium €8.50 shipping costs
  • Germany €8.00 shipping costs

Yes you can, when completing your order choose the option 'collect'. You can then collect your order from our warehouse in Groningen. Leave a message with your order or call us to arrange a time. You can find the location here.

Yes you can, however you must be 18 years or older. We check this through a check on the website and when delivering your order to your home. PostNL carries out an age check: if you are not 18 or older, you will not receive the parcel.

Delivery

The chilled and frozen products are packed in the best possible insulation. We use cool boxes and cooling elements to get the products to your home in good condition. 

We pack all products that come in glass or fragile packaging with recycled cardboard. All packages are also packed with sufficient anti-shock material to ensure that the bottles and jars arrive to you in one piece.

Yes indeed, and we are very proud of that! All the wrapping materials you encounter in your package are recycled. All packing materials are sourced from our own use or collected from local businesses!

PostNL applies a maximum weight of 23 kilos. If your total order value is higher than €150 euro, we do not charge shipping costs on the package. Is your order heavier than 23 kilos? Then we are forced to make this into two or three parcels in line with PostNL's guidelines. The shipping costs for the second or third parcel must be paid by you. In the event of an overweight parcel, we will always contact you.

Pay

You can pay by iDeal or bank transfer. You can also pay in cash if you choose to collect your order from our warehouse.

NL39RABO 0135936705 De Smaken van Griekenland

Other questions

Have a question, comment, can't find something, want advice on a matching wine or which olive oil to use? Get in touch with us! You can also feel free to contact us for advice for a party, wine tasting, catering or a Greek evening at your home or for your company. You can find our contact details here.

You can leave a review here on Trustpilot. We always appreciate your feedback!

More information about the company or the family can be found here !

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Cooling box

You have a product in your shopping basket that needs to be transported in a refrigerated way. 

We recommend that you include a cool box with your order so that the products arrive in a better condition.

Cooling box

€3.75 Incl. VAT.