If you have ordered alcoholic beverages, your ID will be checked on delivery.
Orders that are sent with PostNL will normally be sent the day after they are ordered. You will receive the Track and Trace code as soon as we have offered the parcel to PostNL, so that you can follow its whereabouts. Your parcel will take approximately 24 hours to arrive. If your order has not arrived correctly, please let us know.
PostNL uses a maximum weight of 23 kilograms and certain dimensions per parcel. We will contact you if your order exceeds these standards.
If you choose to pick up your order, you can do so the next day after consulting us by telephone.
Orders received after Friday morning, Saturday or Sunday will be packed and shipped on Monday. This way we prevent your order from taking too long. Every order that is packed will be shipped the same day.
Arrangements such as 'ordered before 7 a.m., delivered today' and the receipt of parcels the day after ordering only apply if our shipping services comply with this.
It may happen that images differ from the actual product received, for example due to new packaging.
Orders over €150 and under 23 kg are shipped for free in the Netherlands.
If your order is heavier than 23 kg, it will be packed in 2 parcels and you will pay €5.50.